Effective Date: 01 January 2026
Gift Tours and Safaris (“we”, “our”, “us”) is committed to protecting the privacy and personal information of our clients, website visitors, and partners. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, services, and communications.
By using our website or services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information:
- Full name
- Email address
- Phone number (including WhatsApp contact)
- Nationality
- Travel dates and preferences
- Passport details (where required for bookings)
- Payment-related information (processed securely via third parties)
- Any other information you voluntarily provide through forms, email, or messaging platforms
2. How We Collect Information
Your information may be collected when you:
- Submit an enquiry or booking form on our website
- Contact us via email, WhatsApp, or phone
- Request quotations or itineraries
- Subscribe to updates or promotions
- Interact with our website through cookies or analytics tools
3. How We Use Your Information
We use your personal information to:
- Respond to enquiries and provide travel consultations
- Prepare quotations, itineraries, and bookings
- Arrange accommodation, transport, activities, and related services
- Communicate important travel information
- Improve our services and website experience
- Meet legal or regulatory obligations
We only collect information that is necessary for providing our services.
4. Sharing of Information
Your information may be shared only when necessary, including with:
- Accommodation providers
- Activity operators and guides
- Transport providers
- Border or park authorities (where required)
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
5. Data Security
We take reasonable and appropriate measures to protect your personal information from unauthorized access, misuse, loss, or disclosure. Access to personal data is limited to authorized personnel and trusted partners only.
While we strive to protect your data, no method of transmission over the internet is 100% secure.
6. Cookies & Website Analytics
Our website may use cookies and analytics tools (such as Google Analytics) to:
- Understand website usage
- Improve user experience
- Analyze traffic and performance
Cookies do not collect personally identifiable information unless you voluntarily provide it. You may disable cookies in your browser settings if you prefer.
7. Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage users to review the privacy policies of any third-party platforms they interact with.
8. Your Rights
You have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your data (subject to legal or contractual obligations)
- Withdraw consent for data processing where applicable
9. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date.